Privacy Policy
GENBLOX PTE. LTD. ("GENBLOX," "we," "us," or "our") respects your privacy. This Privacy Policy explains what personal data we collect through genblox.co (the "Site"), how we use it, who we share it with, and the choices available to you.
1. Who we are
GENBLOX PTE. LTD. is registered in Singapore (UEN 202631102W), with operations in Thailand under Thailand Company Registration No. 0835569018932. Our registered office is 160 Robinson Road, #14-04 Singapore Business Federation Center, Singapore 068914.
2. Information we collect
Information you give us
When you submit our contact form, we collect:
- Your name
- Your email address
- Your property or company name (optional)
- The message you send us
Information collected automatically
Like most websites, our hosting provider and any analytics tools we use may automatically collect limited technical information, such as your IP address, browser type, device type, and pages visited. See our Cookie Notice for details on current tracking practices.
3. How we use your information
- To respond to your enquiry or message
- To send you information about GENBLOX, our products, and our work, where you have agreed to receive it
- To understand and improve how people use our Site
- To meet our legal and regulatory obligations
4. Legal basis for processing
We process your personal data on the basis of your consent (for example, when you submit the contact form or opt in to marketing communications), and, where relevant, our legitimate interests in operating and improving our business and Site, or to comply with a legal obligation.
5. Who we share your information with
We do not sell your personal data. We share it only with trusted service providers who help us run our business, currently including:
| Provider | Purpose |
|---|---|
| Klaviyo | Email marketing, contact management, and enquiry notifications |
We may also disclose personal data if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of GENBLOX, our users, or others.
6. International data transfers
Because our service providers, including Klaviyo, may store and process data outside Singapore and Thailand (including in the United States), your personal data may be transferred internationally. Where this happens, we take reasonable steps to ensure it is handled consistently with this Privacy Policy and applicable law.
7. Data retention
We keep personal data for as long as reasonably necessary to fulfil the purposes described in this Policy, or as required by law, after which it is deleted or anonymised.
8. Your rights
Depending on where you are located, you may have the right to:
- Access the personal data we hold about you
- Ask us to correct inaccurate data
- Ask us to delete your data
- Withdraw consent to marketing communications at any time (for example, by using the unsubscribe link in our emails)
- Object to or restrict certain processing
To exercise any of these rights, contact us using the details below.
9. Children's privacy
Our Site is intended for a general business audience and is not directed at children. We do not knowingly collect personal data from children.
10. Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Changes to this Policy
We may update this Privacy Policy from time to time. The "Effective date" above shows when it was last revised. Continued use of the Site after changes take effect means you accept the updated Policy.
12. Contact us
If you have questions about this Privacy Policy or how we handle your personal data, contact us at hello@genblox.co.